Training booklets

Download your training booklets here:

  1. Communication
  2. Team Player
  3. Customer Care
  4. Personal Appearance
  5. Destination Details:
    East Lothian
    Edinburgh City Centre & Leith
    Midlothian
    West Lothian
    Been There, Done That
    (your in-house template)

If you’d like to request our training booklet instead then click here.

Tell Scotland that you've signed up to the Passport by downloading your on-line badge.

Train the Trainer

Have you missed the training but want to find out more?  Why not get in touch with us and find out what is happening with the Passport in your area.

Here's a reminder of those businesses who already signed up for the Edinburgh Tourism Passport.

Looking for further customer care training? The Passport is a great starting point for many businesses to raise their standard of customer care, but why stop here!

Other training companies you may want to consider are:

100K Welcomes
Providing Leadership and Operations programme of training in customer care.

Hospitality Industry Trust (HITs)
HIT Scotland helps continuous development in the workplace by offering scholarships and bursaries.

Modern Apprenticeships
For over 16's an opportunity of paid employment and training in various hospitatality and management jobs.

Scottish Enterprise, VisitScotland and Careers Scotland
Business development and training for tourism businesses across the country.

Close

You're about to download one of the five Edinburgh Tourism Passport booklets. If you've not already signed onto the training programme, and would like to take part, then contact us on enquiries@tourismpassport.co.uk or on 0131 452 2021.

Download training booklet