Step 1 - Gain unlimited access to the training booklets for an entire year by registering on Customer Care Champions, then purchasing an annual subscription.
If you have purchased an annual subscription, you'll need to log in first.
So why subscribe to Customer Care Champions?
With your Customer Care Champions annual Subcription you will be able to print off as many of the 5 customer care training manuals on Communication, Team Player, Customer Care, Personal Appearance and Local Knowledge (currently 3 Lothian versions) as you want. We’ve even provided you with a Customer Care Champions template so you can create your own bespoke product knowledge programme.
Annual subsciption costs are:
£20 + VAT (small businesses with 1 to 10 employees)
£50 + VAT (medium businesses with 11 to 100 employees)
£100 + VAT (large businesses with 101 + employees)
As part of your annual subsciption you will receive any training material updates and developments, when they occur, and you’ll be kept in touch with Customer Care Champions promotions and sponsorship offers via our quarterly newsletter.
Download a sample training booklets here.
If you’d like to find out about whether we are running Customer Care Champions in your area then get in touch we look forward to hearing from you.