You’re nearly there; you’re just one step away from getting your Edinburgh Tourism Passport and your certificate verifying your continued commitment to great customer care.
You’ve successfully completed the Passport training on Communication, Team Player, Customer Care, Personal Appearance and Destination Details; and we hope you’ve learnt a lot about yourself, your team and your company along the way.
Now it’s time to test what you’ve learnt in the final Customer Care Quiz. It should take about 15 minutes, you'll need your own email address and somewhere to sit and take the quiz undisturbed. tWe'll then email you tolet you know how you've got on - so good luck! And don't despair, if you've not got a private email address we can simply post out a quiz for you.
You’re only one click away from getting your Passport certificate... Click here to start the quiz
Coffee Break Time - answers (remember no cheating!)
1 Mary Queen of Scots, 2 Edinburgh, 3 Robert the Bruce, 4 Lifts boats between canals, 5 two, 6 East Lothian, 7 Sir James Matthew Barrie, 8 Dynamic Earth, 9 Explorer & naturalist, 10 Edinburgh Castle, 11 Bass Rock, 12 Alexander Graham Bell, 13 Musselburgh, 14 Charles Mackintosh, 15 Rosslyn Chapel, 16 Midlothian Snowsports Centre, 17 Tam Dalyell, 18 Pinhole Camera, 19 Portobello, 20 The study of your family history