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Hear what attendees thought about the 2008 customer care workshop....
"Delivered in a fun way so I'll remember more because of the associated laughs."
"Meeting people in other areas."
"Practical exercises."
"It was informative and fun."
Some comments from past users....
“The Passport is a fantastic concept and a great way of maintaining high standards across the industry. It ensures participants have a good level of etiquette knowledge and fully understand what is expected within the workplace”
Stephen McLay, Restaurant & Events Manager, The Point Hotel, Edinburgh
“The Passport helped to consolidate points in our own induction programme and introduced new opportunities for continued learning. The programme has been very successful and the materials have been really easy to work with.”
Paul Nixon, Discovery Centre Manager, Scottish Seabird Centre
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